Effective Date: 02-02-2026
Blackforge Creative Lab (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and communications.
1. About Blackforge Creative Lab
Blackforge Creative Lab is a graphic design studio that engineers purpose-driven visual identities. We collaborate with clients across Malaysia, Bangladesh, the United Kingdom, and beyond, delivering globally attuned design solutions enriched by local cultural insight.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Company or brand details
- Project-related information you voluntarily provide
Non-Personal Information
- Browser type and device information
- IP address
- Website usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information to:
- Communicate with you regarding inquiries, proposals, or services
- Deliver and manage our design, marketing, and consulting services
- Improve our website, services, and user experience
- Send updates, insights, or promotional content (only if you opt in)
- Maintain internal records and operational efficiency
4. Sharing of Information
Blackforge Creative Lab does not sell, rent, or trade your personal information. We may share information only when:
- Required by law or legal process
- Working with trusted service providers (e.g., hosting, analytics) who are bound by confidentiality
- Necessary to protect our rights, property, or safety
5. Cookies & Tracking Technologies
Our website may use cookies to enhance functionality and analyze user behavior. Cookies help us understand how visitors interact with our site so we can improve performance and content.
You may disable cookies through your browser settings, though some features of the site may not function properly.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While no digital system is completely secure, we strive to use commercially acceptable means to safeguard your data.
7. Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies before sharing any information.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or updates to your data
- Request deletion of your personal information
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Office Address:
Liberty Arc @ Ampang Ukay
Selangor 68000, Malaysia
Phone:
+60 11 4024 7924
Email:
info@blackforgecreativelab.com